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Activating a new number on Ting
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Activating a new number on Ting

In this article

Activating your new number

Getting a new number with Ting is quick and easy. Follow these steps to activate your number and start enjoying Ting Mobile.

What you’ll need

  • A Ting SIM card.
  • A compatible phone or an eSIM-capable device.

If you're activating a new phone, set up your phone before you begin.

Activating your new number

1. Start on Tingmobile.com

  • Select Compare plans in the top-left corner.
    • Want to see more of our plans? Click See all plans.
  • Select Get Mobile next to the plan you are interested in.

2. Select your device option

  • Already have a phone? Select Bring a phone. Have it handy to check compatibility in the next step.
  • Need to purchase a new phone? Select Browse new phones.

3. Check your phone’s compatibility

  • Enter your phone’s IMEI if you're bringing a phone. Select Check.
    • Need a hand? Find your IMEI.

4. Get a SIM or check your SIM card

  • If your phone is eSIM compatible, you can select the option for eSIM. We'll send you an email with the details after activation.
  • If you prefer using a physical SIM:
    • Select Physical SIM card to order a new SIM. We'll mail it to you.
    • Already have a Ting SIM? Select I already have a Ting SIM. We'll ask for the SIM number in the next step.

6. Verify coverage

  • Enter your home address to confirm Ting service is available in your area. Select Continue to plan selection.

5. Select your number option

  • Select Get a new number.
  • Select from the available list of area codes.

6. Enter your billing information

  • This will bet the card we use for automatic payments. Once your payment information is entered, click Review my order.

7. Review and confirm

  • Double-check your details, agree to the terms of service and click Activate.
  • If any of your details need to be changed, select See an error? Go back.

8. Complete your eSIM activation (if applicable)

  • In some cases, your phone may automatically download your eSIM.
  • If you don't see the automatic download, complete your eSIM activation by scanning the code and follow the prompts to finish activation.

Other Articles in this Section
Checking the status of your number transfer
How to transfer your number to Ting
Locating your previous carriers porting information
Previous
2 / 2
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