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How to transfer your Ting number to an eSIM
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Checking the status of your number transfer
How to transfer your number to Ting
Locating your previous carriers porting information
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How to transfer your Ting number to an eSIM

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Check for eSIM compatibilityActivate a Ting eSIM
Ready to make the switch to eSIM?

Great choice! Swapping your Ting SIM for a Ting eSIM is easy and helps you ditch the physical card (or keep it as a memento). Want to activate a new number on an eSIM instead? Learn how to activate a new number on Ting.

If you're activating a new phone, set up your phone before you begin.

Check for eSIM compatibility

Not sure if your device supports eSIM? It’s quick to find out.

iPhone
  1. Open Settings.
  2. Tap Cellular.
  3. Select Add eSIM.
Android

Option 1:

  1. Open Settings.
  2. Go to Connections
  3. Select SIM Manager.
  4. Tap Add eSIM.

Option 2:

  1. Open Settings.
  2. Go to Network & Internet
  3. Select SIMs.
  4. Tap + Add SIM.

Activate a Ting eSIM

1. Log in to your Ting account‍

Head to the Ting dashboard and sign in with your credentials.

2. Go to Device Settings

Navigate to Device Settings in your account and select Activate a device.

3. Enter your phone’s IMEI

Dial *#06# on your phone to find your IMEI, then enter it into the field and click Check.

Need a hand finding your IMEI?

4. Get your eSIM

Select Get an eSIM then Continue.

5. Check your coverage

Confirm your coverage address and update if necessary. Click Continue to plan selection.

6. Move your number

Select Move a number. From the dropdown menu, choose the number you want to transfer. Click Continue to billing.

7. Update billing information

Review and update your billing details if needed, then select Review my order.

8. Confirm your activation

Review the activation summary. If all looks good, click Activate.

9. Activate your eSIM

  • Your eSIM may download automatically on your device– Check for a push notification.
  • Check your email for a QR code. Follow the steps in the email to scan the QR code and complete your eSIM setup.
  • Having trouble completing your activation? Troubleshoot your eSIM activation.

10. Complete setup on your phone

Follow the prompts on your device to finalize activation.

Other Articles in this Section
Checking the status of your number transfer
How to transfer your number to Ting
Locating your previous carriers porting information
Previous
2 / 2
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