Ting Gigabit Speeds
Our Ting Gigabit speeds are fast, but performance depends on factors such as your device's connection and signal strength.
- Being hardwired to Ethernet is faster than using Wi-Fi.
- A strong signal allows for faster speeds. However, the distance between your device and the router, walls, and other electronics can interfere with the signal and lower its strength.
Average Speeds by Connection Type
Ting Gigabit is fast, but you can't reach gigabit speeds over Wi-Fi due to wireless technology limits.
Expected Performance
Depending on how you connect, here's the expected performance.
Although these Wi-Fi performance numbers are not guaranteed, they are a good indication of what you can expect when testing your connection speed with a modern Wi-Fi 5 or Wi-Fi 6 router. To get the best results, we recommend that you test from a distance of 15-20 feet away from the router, with as few physical obstructions as possible between your testing device and the router.
However, with the newer Wi-Fi 6E, which adds 6 GHz support, there is a significant drop in performance as you move away from the router. The higher the frequency, the faster the speeds, but the less distance it can travel.
Power Cycling for Wireless Routers
When a computer or wireless router is left running for extended periods of time without being powered down, it can lead to sluggishness and instability. Restarting a wireless router can potentially improve speed and stability.
Follow these steps to power cycle your router:
- Unplug the power cable from the router or the wall plug.
- Wait for 30 seconds.
- Plug the power back in.
- Wait for the router to restart and automatically reconnect to the Internet.
This process may take up to 3 minutes, and all lights will turn back on.
Testing your Speed
To test your internet speed, go to ting.speedtestcustom.com. No need to worry about specifying your city - our tool will automatically detect your location and choose the nearest city for you.
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