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Roaming internationally with your Ting SIM
Articles in this section
SMS and MMS: What you need to know
SMS shortcodes: What you need to know
Country codes for international dialing
Your Ting account device settings
How do I turn on my mobile hotspot?
Setting up data on your phone
eSIM with Ting
Making long distance calls with your Ting SIM
What is 5G?
Setting up your call forwarding preferences
Setting up your visual voicemail
Setting up your voicemail

Roaming internationally with your Ting SIM

In this article

Roaming with TingOptions for traveling outside Ting’s coverageStaying connected with VoIP services

With Ting, you can roam in Canada and Mexico, as well as on cruises traveling through supported regions. If you’re visiting a country outside Ting’s coverage, no worries—we’ve got some great alternative options to help keep you connected when you're away from home.

Roaming with Ting

If you’re traveling to Canada or Mexico, you'll need to enable international roaming on your Ting account. Contact us to activate it before you travel.

Roaming rates

Using your Ting service while roaming will incur additional charges. Check our International Roaming Rates to see the costs for calls, texts, and data in the country you’re visiting.

Options for traveling outside Ting’s coverage

Use a local carrier SIM card‍

For long-term trips or heavy phone usage, a local SIM card can save you money and avoid unexpected charges. Here's how:

  • Purchase a SIM card from a local carrier.
  • Remove your Ting SIM card and store it safely.
  • Insert the local SIM into your phone.
What to consider:
  • Coverage areas for the SIM card.
  • Domestic and international roaming policies (e.g., for multi-country trips).
  • Rates for local and international calls.

When you return, simply swap your Ting SIM card back into your phone to resume service.

Use a local carrier eSIM

If you're traveling to a country with a local carrier that supports eSIM, adding another eSIM to your device is a great option.

  • Purchase a plan from a local carrier with eSIM support.
  • Switch eSIM profiles on your device seamlessly.
  • When you're back, cancel the local SIM and switch back to your Ting eSIM profile.
What to consider:
  • Coverage areas for the local SIM.
  • Domestic and international roaming policies (especially for multi-country trips).
  • Rates for local and international calls.

Switching your eSIM profile

iPhone
  1. Open Settings.
  2. Tap Cellular.
  3. Switch the eSIM profile under Carrier.
Android
  1. Open your device Settings.
  2. Tap Connections.
  3. Select SIM Manager.

Prepaid phones

A prepaid phone is a great option for countries outside Ting’s coverage. These phones are inexpensive and can be loaded with credit as needed.

Benefits of prepaid phones:
  • Reliable for longer trips.
  • Predictable rates with no surprises.
  • Easy setup with a new local number.
What to consider:
  • Coverage areas.
  • Roaming policies for multi-country travel.
  • Local and international rates.

Staying connected with VoIP services

Apps like Skype, WhatsApp, Viber, and FaceTime are excellent alternatives for calling and texting while traveling. They use Wi-Fi or mobile data to connect you with family and friends.

Pro tip: Use free hotel Wi-Fi to keep costs low. Some apps also let you call phone numbers directly for a small fee.

‍

Other Articles in this Section
SMS and MMS: What you need to know
SMS shortcodes: What you need to know
Country codes for international dialing
Your Ting account device settings
How do I turn on my mobile hotspot?
Setting up data on your phone
eSIM with Ting
Making long distance calls with your Ting SIM
What is 5G?
Setting up your call forwarding preferences
Setting up your visual voicemail
Setting up your voicemail
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