Some phones only allow one eSIM to be active. If that’s the case, you can still use one eSIM and one pSIM.

On iPhone

Go to Settings > Cellular. If you see Add eSIM and another eSIM is already active, your phone supports dual eSIM.

On Android

Go to Settings > Network & Internet > SIMs. Look for the ability to add another eSIM profile.

If you’re already using Ting, skip ahead to add your second line.

1. Start on Tingmobile.com

• Select Compare plans in the top-left corner.
  
  • Want to see more of our plans? Click See all plans.
• Select Get Mobile next to the plan you are interested in.

2. Select your device option

• Already have a phone? Select Bring a phone. Have it handy to check compatibility in the next step.
• Need to purchase a new phone? Select Browse new phones.

3. Check your phone’s compatibility

• Enter your phone’s IMEI if you're bringing a phone. Select Check.
  
  • Need a hand? Find your IMEI.
  • Activating a physical SIM (pSIM) and eSIM? Enter IMEI 1 for your pSIM and IMEI 2 for your eSIM.
    

4. Get a SIM or check your SIM card

• If your phone is eSIM compatible, you can select the option for eSIM. We'll send you an email with the details after activation.
  
• If you prefer using a physical SIM:
  
  • Select Physical SIM card to order a new SIM. We'll mail it to you.
  • Already have a Ting SIM? Select I already have a Ting SIM. We'll ask for the SIM number in the next step.

5. Sign in or create an account

• Already have a Ting account? Enter your account email and password. Click Sign in.
• New to Ting? Click Create an account. Enter your information and select Create an account to proceed.

6. Verify coverage

• Enter your home address to confirm Ting service is available in your area. Select Continue to plan selection.

7. Select your number option

• Have a number you want to transfer to Ting? Select Keep my number.
  
  • Enter your current phone number.

8. Enter your billing information

• This will bet the card we use for automatic payments. Once your payment information is entered, click Review my order.

9. Enter your porting information

• Provide your account name, account number, porting PIN, and address from your current carrier.
• When the form is complete, click Continue.

10. Review and confirm

• Double-check your details, agree to the terms of service and click Activate.
  
  • If you opted for a new number, you'll be activated right away.
  • If you chose to bring your number, we'll start the transfer process.
• If any of your details need to be changed, select See an error? Go back.

11. Complete your eSIM activation (if applicable)

• If you’re activating with eSIM, wait until your port completes. You'll get an email from us when it's ready to go.
• In some cases, your phone may automatically download your eSIM.
• If you don't see the automatic download, complete your eSIM activation by scanning the code and follow the prompts to finish activation.

1. Log in and activate

• Log in to your Ting account.
• Select Device Settings in the left-hand menu.
• Select Activate a device.

2. Select your device option

• Already have a phone? Select Bring a phone. Have it handy to check compatibility in the next step.
• Need to purchase a new phone? Select Browse new phones.

3. Check your phone’s compatibility

• Enter your phone’s IMEI if you're bringing a phone. Select Check. This will be the unused IMEI on your device (IMEI 1 or IMEI 2).
  
  • Need a hand? Find your IMEI.
    

4. Get a SIM or check your SIM card

• If your phone is eSIM compatible, you can select the option for eSIM. We'll send you an email with the details after activation.
  
• If you prefer using a physical SIM:
  
  • Select Physical SIM card to order a new SIM. We'll mail it to you.
  • Already have a Ting SIM? Select I already have a Ting SIM. We'll ask for the SIM number in the next step.

5. Sign in or create an account

• Already have a Ting account? Enter your account email and password. Click Sign in.
• New to Ting? Click Create an account. Enter your information and select Create an account to proceed.

6. Verify coverage

• Enter your home address to confirm Ting service is available in your area. Select Continue to plan selection.

7. Select your number option

• Have a number you want to transfer to Ting? Select Keep my number.
  
  • Enter your current phone number.

8. Enter your billing information

• This will bet the card we use for automatic payments. Once your payment information is entered, click Review my order.

9. Enter your porting information

• Provide your account name, account number, porting PIN, and address from your current carrier.
• When the form is complete, click Continue.

10. Review and confirm

• Double-check your details, agree to the terms of service and click Activate.
  
  • If you opted for a new number, you'll be activated right away.
  • If you chose to bring your number, we'll start the transfer process.
• If any of your details need to be changed, select See an error? Go back.

11. Complete your eSIM activation (if applicable)

• If you’re activating with eSIM, wait until your port completes. You'll get an email from us when it's ready to go.
• In some cases, your phone may automatically download your eSIM.
• If you don't see the automatic download, complete your eSIM activation by scanning the code and follow the prompts to finish activation.