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Changing a Phone Number Destination

Changing a Phone Number Destination

Updated  
November 27, 2025
Need to redirect a phone number? No problem.

‍When a number is added to your account, it’s assigned a destination allowing calls go to the right place. You can change that destination anytime, whether setting up a new auto-attendant or moving the number to a different user.

⚠️ This feature is limited release. Ting Voice is only available to a select group of limited release participants.

Changing a phone number's destination

1. Head to the Phone Numbers page.

2. Locate the phone number you want to modify and click Edit Settings.

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3. Select Phone Number Rings To.

4. Choose a new destination from the drop-down menu.

phone_number_rings_to.jpg

5. Click Save. The changes will be applied immediately.

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