Connecting a Router to your Ting Internet Service

Updated

December 8, 2025

Ready to get started?

Now that your home (or business) is Ting-ready, it’s time to get connected. Whether you’re setting up an eero for Whole Home Wi-Fi, a Zyxel router, or bringing your own, here’s how to get online.

Using an eero mesh router

Ready for Whole Home Wi-Fi? You’ll be up and running in just a few steps.

📱 Grab the eero app

Quick Setup

1. Download the eero app and create your eero account.

2. Use the included Ethernet cable to connect your eero’s WAN port to the fiber modem.

3. Power up your eero router. It’ll start blinking while it boots.

4. In the app, create your Wi-Fi network name and password.
‍ Need the serial number? It’s on the bottom of the router–look for 'SN'.

5. Find spots in your home with a weak signal. Position nodes halfway between your gateway and those low-signal areas. Keep nodes visible. Avoid hiding them behind furniture or near other electronics.

6. Use the app to connect each node. The LED will flash blue while syncing and turn solid once connected.

Need a hand? Learn how to set up your eero Ting router.

Using an eero mesh router

The Zyxel router comes with four yellow Ethernet ports for wired connections. For the best performance, plug your devices directly into any of these ports using an Ethernet cable.

Default Wi-Fi network name and password

Look for a sticker on the side of the router. It will list your network name (SSID) and password.

Connecting your devices

On your device, find the network name.
Enter the password from the sticker.
That’s it, you're online!

Updating your network name or password

Want to rename your network or change the password? Set Your Ting Router Wi-Fi Name and Password.

🔄️ If the Wi-Fi network name (SSID) listed on the back of the router does not appear on any of your wireless devices, you may need to reset the router to its default settings.

Bringing your Own Router

If you're using your own router, connect the Internet or WAN port on your router to the Ting fiber modem with an Ethernet cable. Setup steps may vary by device, so consult your router’s manual.

🛜 Need help choosing a third-party router? We’ve got a guide for that.

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Connecting a Router to your Ting Internet Service

Ready to get started?

Using an eero mesh router

📱 Grab the eero app

Quick Setup

Using an eero mesh router

Default Wi-Fi network name and password

Connecting your devices

Updating your network name or password

Bringing your Own Router

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