Using your Ting redemption code

In this article

What’s included What you’ll need to get started Activating your first line Activating additional lines Already on Ting Mobile?

Got a Ting redemption code? Nice. You're about to get truly unlimited mobile for $0

Whether you're bringing a number from another carrier or activating a code on an existing Ting line, we’ve got you covered. Call, text, hotspot, and scroll to your heart's content. All the freedom, No bill. Just great mobile service.

What’s included

Our $0 Unlimited Plan is simple and stress-free:

Unlimited talk, text and data –with no data caps or throttling
Up to 5 lines on a single account
$0/month. No contract. No fees. Just easy, reliable mobile‍
No international calling or roaming –U.S. coverage only

What you’ll need to get started

Getting started is easy. Here’s what you’ll need:

A redemption code from a Ting door-to-door team member
An unlocked, Ting-compatible phone.
A Ting SIM card or an eSIM-capable device.
Your current account number and PIN (if you want to keep your number)

Activating your first line

Let’s get you set up! Follow these simple steps to start enjoying your $0 Unlimited Plan:

1. Get Started

Head over to https://tinginternet.com/freemobileoffer

‍Create your account or sign in if you already have an account
Enter your redemption code and click Check.

2. Select your device option

Already have a phone? Select Bring a phone. Have it handy to check compatibility in the next step.
Need to purchase a new phone? Select Browse new phones.

3. Check your phone’s compatibility

Enter your phone’s IMEI if you're bringing a phone. Select Check.
- Need a hand? Find your IMEI.

4. Get a SIM or check your SIM card

If your phone is eSIM compatible, you can select the option for eSIM. We'll send you an email with the details after activation.
If you prefer using a physical SIM:
- Select Physical SIM card to order a new SIM. We'll mail it to you.
- Already have a Ting SIM? Select I already have a Ting SIM. We'll ask for the SIM number in the next step.

5. Verify coverage

Enter your home address to confirm Ting service is available in your area. Select Continue to plan selection.

6. Select your number option

Have a number you want to transfer to Ting? Select Keep my number.
- Enter your current phone number.
Looking for a new number? Select Get a new number.
- Select your area code.

7. Enter your porting information

Provide your account name, account number, porting PIN, and address from your current carrier.
When the form is complete, click Continue.

8. Review and confirm

Double-check your details, agree to the terms of service and click Activate.
- If you opted for a new number, you'll be activated right away.
- If you chose to bring your number, we'll start the transfer process.
If any of your details need to be changed, select See an error? Go back.

9. Complete your eSIM activation (if applicable)

If you’re activating with eSIM, wait until your port completes. You'll get an email from us when it's ready to go.
In some cases, your phone may automatically download your eSIM.
If you don't see the automatic download, complete your eSIM activation by scanning the code and follow the prompts to finish activation.

Activating additional lines

Follow these simple steps to start adding lines to your $0 Unlimited Plan:

1. Start your new activation

Log in to your Ting Mobile account.
Head to device settings in the left-hand menu.
Select Activate a device.

2. Select your device option

Already have a phone? Select Bring a phone. Have it handy to check compatibility in the next step.
Need to purchase a new phone? Select Browse new phones.

3. Check your phone’s compatibility

Enter your phone’s IMEI if you're bringing a phone. Select Check.
- Need a hand? Find your IMEI.

4. Get a SIM or check your SIM card

If your phone is eSIM compatible, you can select the option for eSIM. We'll send you an email with the details after activation.
If you prefer using a physical SIM:
- Select Physical SIM card to order a new SIM. We'll mail it to you.
- Already have a Ting SIM? Select I already have a Ting SIM. We'll ask for the SIM number in the next step.

5. Verify coverage

Enter your home address to confirm Ting service is available in your area. Select Continue to plan selection.

6. Select your number option

Have a number you want to transfer to Ting? Select Keep my number.
- Enter your current phone number.
Looking for a new number? Select Get a new number.
- Select your area code.

7. Enter your porting information

Provide your account name, account number, porting PIN, and address from your current carrier.
When the form is complete, click Continue.

8. Review and confirm

Double-check your details, agree to the terms of service and click Activate.
- If you opted for a new number, you'll be activated right away.
- If you chose to bring your number, we'll start the transfer process.
If any of your details need to be changed, select See an error? Go back.

9. Complete your eSIM activation (if applicable)

If you’re activating with eSIM, wait until your port completes. You'll get an email from us when it's ready to go.
In some cases, your phone may automatically download your eSIM.
If you don't see the automatic download, complete your eSIM activation by scanning the code and follow the prompts to finish activation.

Already on Ting Mobile?

If you're already with Ting and you've got a redemption code, you’re eligible to switch to a new plan! Here's how to make the change. Just a heads up: your new plan won’t kick in until the start of your next billing cycle.

1. Have your redemption code ready, then head to https://tinginternet.com/freemobileoffer.

2. Log in to your existing Ting Mobile account.

3. Enter your redemption code. Select Check.

4. You’ll see the option to switch to the $0/month unlimited plan. Select Yes to confirm.

5. That’s it! You’ll see a success message once the change goes through. Your new plan will start with your next billing cycle.