Activating a new number
New to Ting and want to start service with a brand new phone number? You’re in the right place.
Already a Ting customer and want to add a line? Follow the steps in Setting up additional lines on your Ting account instead.
What you’ll need
- A Ting SIM card.
- A compatible phone or an eSIM-capable device.
If you're activating a new phone, set up your phone before you begin.
Activating your new number
1. Start on Tingmobile.com and select your plan
- Select Compare plans in the top-left corner.
- Want to see more of our plans? Click See all plans.
- Select Get Mobile next to the plan you are interested in.
2. Select your device option
- Already have a phone? Select Bring a phone. Have it handy to check compatibility in the next step.
- Need to purchase a new phone? Select Browse new phones.
3. Check your phone’s compatibility
- Enter your phone’s IMEI if you're bringing a phone. Select Check.
- Need a hand? Find your IMEI.
4. Get a SIM or check your SIM card
- If your phone is eSIM compatible, you can select the option for eSIM. We'll send you an email with the details after activation.
- If you prefer using a physical SIM:
- Select Physical SIM card to order a new SIM. We'll mail it to you.
- Already have a Ting SIM? Select I already have a Ting SIM. We'll ask for the SIM number in the next step.
5. Verify coverage
- Enter your home address to confirm Ting service is available in your area. Select Continue to plan selection.
6. Select your number option
- Select Get a new number.
- Select from the available list of area codes.
7. Enter your billing information
- This will bet the card we use for automatic payments. Once your payment information is entered, click Review my order.
8. Review and confirm
- Double-check your details, agree to the terms of service and click Activate.
- If any of your details need to be changed, select See an error? Go back.
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