Your Ting Mobile payment options
Ting automatically charges your credit card each month for your plan and usage. You’ll add a credit card when setting up your Ting account to cover these recurring charges.
Accepted credit cards
Ting accepts most major credit cards, including American Express, Discover, Mastercard, and Visa.
The billing address on your account must match the address on file with your card issuer. Cards must be issued from the US (including APO, FPO, and Puerto Rico) or Canada.
Using a Canadian card
If you’re using a Canadian card, here’s what you need to know:
- Charged in US Dollars: Charges are in USD, and your bank will determine the exchange rate at the time of the transaction.
- Exchange Rate Differences: Refunds may reflect a different exchange rate (higher or lower) than the original charge.
- US Address Required: For tax purposes, you’ll need to provide a US address and phone number in your area. You’ll be prompted for this during activation or number transfer.
Does using a Canadian card mean I can get service in Canada?
Ting’s service is only available in the United States. If you use your Ting phone outside of the US, roaming charges will apply.
Temporary $1 authorization hold
When adding a card to your Ting account, you may see a $1 charge. This is a temporary authorization to validate the card and will disappear within 24-48 hours.
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